Practical guides on voice AI, automation and business transformation from the Durbacti team
It is the question that comes up right after "does it actually sound human": are we allowed to record these calls? Here is the shape of the problem, the practical answer almost every business lands on, and the specific questions worth taking to a lawyer before you switch anything on.
Search used to end with a list of links. Increasingly it ends with an answer, and the answer either mentions you or it does not. Here is exactly what we changed on this site to make it legible to AI assistants, what we deliberately refused to do, and what we still cannot measure.
When the Stargate project was announced in January 2025, a $500 billion bet on AI infrastructure sounded abstract. By mid-2026 its effects were showing up in the tools small businesses use every day. Here is what actually changed, and what it means for Sydney businesses.
In today's competitive B2B market, speed and personalisation are critical. Buyers expect immediate answers and tailored solutions the moment they land on your website. Traditional sales processes often fall short...
Let's be honest: human employees have their off days. They get tired, they get sick, and sometimes they're just not in the mood to work. AI, on the other hand, doesn't need coffee breaks or sick days...