Missed call calculator · No sign-up
What could missed calls be costing your business?
The short answer
What missed calls could be costing your business is your unanswered calls a week, times the share of them from someone who would have booked, times the value of a job. Durbacti’s missed call calculator works that out from four numbers you set, shows every step, and gives the most you could be losing rather than a forecast.
How is the estimate worked out?
Four lines, each starting from the figure shown on the line before it, so a pocket calculator gives the same answer as the page.
- Calls a week, times the share unanswered, gives unanswered calls a week, to one decimal.
- That, times the share from someone who would have booked, gives bookings at stake a week, to one decimal.
- That, times the value of a job, gives a week in whole dollars.
- The week times 52 gives the year, and the year divided by 12 gives the month.
The shares move in whole per cent. Calls go up in ones to 100 and in fives to 500, and a job moves in $10 steps to $1,000, $50 steps to $5,000 and $250 steps to $20,000, so a small job is exact and a large one is still in reach.
Where do your four numbers come from?
The first two come from one ordinary week of your own call records: every call that came in, and the ones that rang out, went to voicemail, found the line engaged or hung up in a menu. Count a number that rang twice in a day once.
The third comes from ringing the unanswered numbers back within a day or two and asking what they wanted: of the people who answer, the share who were after work you do. The fourth is what a typical first job is worth to you.
How to pull those records from a 1300 number, a cloud phone system, an older office system or a mobile is set out in the post on what missed calls cost a small business.
What does the result not tell you?
The result is a ceiling. Some of the callers in it would have rung back anyway, some of the work you could not have taken in a fully booked week, and one ordinary week is not every week. It is not a quote, and it is not a forecast of what an AI receptionist would win back.
What Durbacti will not do with this calculator:
- Start it from an average. There is no industry figure for unanswered calls that Durbacti would stand behind, so every slider starts at zero and no result appears until you have set all four.
- Ask for your email first. The result appears as you set the sliders. Nothing is sent anywhere, and there is no form between you and it.
- Claim a receptionist recovers all of it. How much a 24/7 AI phone receptionist would actually recover is what the scope call works out, from your own calls.
Missed call calculator questions
Is the missed call calculator’s result a quote?
No. The result is arithmetic on four numbers you set: calls a week, the share unanswered, the share of those from someone who would have booked, and the value of a job. That gives the most unanswered calls could be costing you, by your own reckoning. A quote for a 24/7 AI phone receptionist comes after the free strategy call and the free proof of concept, once the scope is known, and it is fixed before anything is built.
Can the calculator tell me whether an AI receptionist would pay for itself?
Not on its own. The calculator shows the most unanswered calls could be costing you today. Setting that against a quote is the job of the scope call, where Durbacti puts a real figure beside your real number. Two things keep that comparison honest: some of the callers in the result would have rung back anyway, and a build that would not pay for itself is one Durbacti will tell you not to buy.
Does the missed call calculator keep what I enter?
No. The calculator runs in your browser. Nothing you set is sent to Durbacti or stored, there is no sign-up, and closing the page clears it. The enquiry form is the only place durbacti.com collects anything, and the privacy policy says what happens to what you send through it.
Bring your numbers to a free call
A 30 minute call with Durbacti on how your calls run now, what the calculator showed, and whether a receptionist would earn its keep. If it would not, you will hear that on the call.
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